PNoA

Legend

All remote systems access points require a AER or GoA-issued ID and RSA token (fob).

System Access

Please contact the Service Desk for user account or system access issues. 

If you need to reset/change your password, please use the Self-Service Password Manager.

Employee Remote Systems Access

 

If you encounter problems with remote access please contact the AER Service Desk at 403-297-3744. 

AER Service Desk hours are:

On-site support: Monday to Friday - 7:00am to 5:00pm
Off-site support: Weekdays 5:00pm to 9:00pm and Weekends noon to 4:00pm
Holidays: There is no support on holidays.

For more information on Remote Access through Citrix and using the Citrix PIN Self-Service Console please refer to the documents below.

Citrix User Guide

Citrix PIN Self-Service Guide

Expand to view AEP Systems Access

This service provides secure remote access to systems and applications provided by AER’s solutions partner, AEP. AEP systems support AER’s regulation of industry activities under the Public Lands Act and Mines & Minerals Act.

A GoA ID and GoA RSA Secure ID token or fob is required for authentication to the AEP Systems Applications. Systems and applications include:

- ARTS
- ASAT
- DSPT
- EDS
- ERKS
- ECM-KC
- EMS
- GLIMPS

Expand to view AER Systems Access

This service provides secure remote access to all staff to frequently used systems and software provided by the AER. An AER issued ID and RSA Secure ID token or fob is required for authentication. Systems and software include, but are not limited to:

 

  - HUB (Internal Portal)
- IAR
- SAP HR
- FIS
- COM
- Microsoft Office
- Remote Desktop Access (RDP)

For more information on Remote Access through Citrix and using the Citrix PIN Self-Service Console please refer to the documents below.

Expand to view Outlook Web Access

Outlook Web Access provides internet access to your Exchange e-mail and calendar.

Contact the AER Service Desk at 403-297-3744 should you have questions.

Expand to view SAP Human Resources - Human Capital Management

Please note that more than one set of authentication credentials may be required.

This service provides secure remote access to our new integrated people management solution, SAP HR (HCM – Human Capital Management). This software will enable users to complete people-management related tasks, such as updating personal information and reporting absences.

 - SAP HR
- IAR